A message to our customers concerning Coronavirus (COVID-19)

Your Healthy Home Starts Here

Superior Carpet & Upholstery Cleaning

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Chem-Dry of Chapel Hill- Durham Eco-Friendly Carpet & Upholstery Cleaning

A MESSAGE TO OUR CUSTOMERS ABOUT THE CORONA VIRUS:

Chem-Dry cares about the health and well-being of our customers and employees.

For more than 40 years, Chem-Dry has been committed to providing our customers with a healthy home and workplace. As we all adjust our lives during the current flu season and Coronavirus (COVID-19) situation, we want to share the steps we are taking to ensure that our services are being delivered in the healthiest manner to help you clean your home and protect your family.

The Chem-Dry approach encompasses three key considerations:

  1. Operator

Our professional technicians are trained to take special precautions to ensure a healthier environment including wearing personal protective equipment (i.e., disposable gloves, shoe covers and masks when appropriate), regularly washing hands and minimizing physical interactions. Our technicians are friendly and caring – and your health is our primary concern.

We invite all our customers to please inform the local Chem-Dry office that performs your service about any special conditions you have so the technicians can prepare properly. This includes any concerns or conditions in your home such as current or recent illnesses of family members.  You may benefit from our expertise as The Healthy Home Authority® for cleaning services as well as other services. Our professional technicians can recommend the best services and overall solution for your specific situation. 

A healthy team is also important at Chem-Dry. We are asking our team members in our locations across the country and in our corporate offices to take proper measures to minimize risk, including personal care and protection, and to stay home if/when they feel ill until they recover completely. 

  1. Chemistry

We are asking our technicians to offer to apply our hospital-grade sanitizer as an optional service for every customer. This important service can provide a healthier environment than cleaning alone. Our hospital-grade sanitizers are also proven to kill viruses[1]. We have been sanitizing homes for over 20 years and are experts at improving your home’s cleanliness and health.

  1. Tools & Equipment

Our routine protocols include local operators completing a daily comprehensive cleaning of equipment. As an added precaution, we are also asking technicians to apply our hospital-grade sanitizer and wipe down equipment between each cleaning service to introduce clean equipment into the next home.

Note that Chem-Dry technicians are experts in cleaning surfaces in both residential and commercial environments. Some of the nation’s top retailers and offices trust Chem-Dry to help them maintain a healthier environment for their employees and customers. Whether it’s your home or business, you can be confident in our professional team of Healthy Home experts.

With a high degree of focus and attention to these three areas, our team is prepared to help you achieve and maintain a healthier environment. Concern for you, your home or workplace, and everyone in it is our primary concern.

We invite you to stay up-to-date with recommended actions for consumers for COVID-19 by checking the CDC website at www.cdc.gov/coronavirus/2019-ncov

Chem-Dry offers an industry-leading cleaning package with our highest level of service to keep your home cleaner and healthier for your entire family.

HEALTHY HOME PACKAGE

  • Deep Cleaning using our proprietary Hot Carbonating Extraction process and our green-certified, non-toxic solution, The Natural®
  • Protectant application so carpets stay cleaner longer
  • Hospital-grade Sanitizer application to eliminate viruses, bacteria and germs

Our proprietary Hot Carbonating Extraction (HCE) process removes 98% of common household allergens from carpets and upholstery and 89% of airborne bacteria when a sanitizer is added.*

Our hospital-grade sanitizer eliminates 99.99% of bacteria from Tile & Stone, Vinyl Composite Tile (VCT), Hardwood and Engineered Wood Floors, Luxury Vinyl Tile (LVT) and Granite Countertops.*

*Based on results of studies conducted by independent laboratories of Chem-Dry’s Hot Carbonating Extraction process. Allergens tested were dog and cat dander and dust mite allergen. All bacteria results include use of sanitizer. Figures are an average across multiple homes. Hard surface bacteria tests were based on independent lab testing associated with EPA registration #s 84683-3-74771 and 70385-6; sealed stone and VCT surfaces were evaluated and bacteria tested include salmonella, influenza and E. coli.

Since 1994 Chem-Dry of Chapel Hill-Durham has been proudly serving our Durham and Orange Counties, including Durham, Chapel Hill, Hillsborough, Mebane, Research Triangle Park, and Pittsboro communities by helping our customers maintain a clean, healthy, happy home.

Our advantage in customer service satisfaction is technician experience.  Our average technician experience is 14 years--very rare in the home service industry, or any other industry.  One reason for our unusually high level of experience is the large job satisfaction we get from the wonderful results and satisfied customers.  Our technicians think of their job as a career, not as a temporary way to pay bills.

Another reason for our customer satisfaction and large repeat business is owing to our franchises' proprietary low water, hot carbonating, deep clean extraction process combined with our non-toxic, exclusively green-certified solution.  The result leaves your home not only cleaner but safer and healthier, too.

Chem-Dry of Chapel Hill-Durham (Chem-Dry of Durham, Chem-Dry of Chapel Hill) is a locally owned and operated international franchise.  Be aware that there are other Chem-Dry franchises, but only one is named Chem-Dry of Chapel Hill-Durham.  We provide superior carpet and upholstery cleaning, in-home oriental rug cleaning, proprietary wood floor cleaning and polishing, and tile/grout cleaning.  Our most famous product may be the pet urine treatment.  Chem-Dry's patented pet urine treatment is amazing--the best in the business; the treatment breaks down the urine and makes it go away.

When you receive a coupon in the mail offering carpet cleaning services, please read the fine print.  In many cases these coupons advertise the old, less effective Chem-Dry method, which we have never used.  Additionally, your final cost by using these coupons may be significantly higher than our fair, daily prices.

At Chem-Dry of Chapel Hill-Durham, we provide professional carpet cleaning & upholstery cleaning, wood floor cleaning, and tile/grout cleaning Durham, Chapel Hill, Hillsborough, Mebane, and Pittsboro. Our mission is to serve our customers every day by helping them maintain a clean, healthy, happy home. Our proprietary Hot Carbonating Extraction cleaning process uses the cleaning power of carbonation to lift and extract dirt and grime from your carpet and upholstery fiber, delivering a superior cleaning while using 90% less water than traditional steam cleaning. Since we use less water, your carpet  dries in 1-2 hours, so there won't be a musty smell once your carpet dries.

Our professionally-trained technicians here at Chem-Dry of Chapel Hill-Durham are dedicated to providing an outstanding cleaning experience and will treat your home and family with the respect you deserve.

For the Burlington area you may also contact Chem-Dry of Burlington, chem-dry.net/burlington.nc .

For the Cary, Apex, and surrounding areas you may also contact Chem-Dry of Cary, chem-dry.net/cary.nc .

Greener, Healthier Carpet Cleaning

We don't want to just make your home cleaner, we want to actually make it healthier. That is why we use non-toxic, green-certified cleaning solutions and less water. Our primary cleaning solution, The Natural®, uses only ingredients that are on the F.D.A.'s Generally Recognized As Safe (G.R.A.S.) list. The Natural® is also green-certified and 100% non-toxic so it is safe for your kids and pets.

Our cleaning process also allows us to deliver a superior cleaning while using 90% less water than traditional steam cleaning. Because we use less water your carpets dry in 1-2 hours, not 1-2 days. Plus, no gross mildew smell after the carpet dries.

We use a patented cleaning solution called The Natural® which is green-certified and 100% non-toxic, so it is safe for your children and pets. The Natural® cleans without the use of harmful soaps and detergents which can leave a sticky, dirt-attracting residue behind. Even our wood floor cleaning solution is green-certified.  You can trust that when you choose Chem-Dry of Cary to clean your home, that your home will stay cleaner longer. Our proprietary cleaning process combined with our non-toxic, green-certified solution means that we'll leave your home not only cleaner but safer and healthier, too.

Our professionally-trained technicians here at Chem-Dry of Chapel Hill-Durham are dedicated to providing an outstanding cleaning experience and will treat your home and family with the respect you deserve. Just ask our long-time, satisfied customers at IHOP of Burlington, Durham Upholstery, and Trinity Worship Center.

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A Healthier Home

Chem-Dry’s mission is helping people live healthy lives starting with clean carpets and a healthy home. Our proprietary Hot Carbonating Extraction cleaning process penetrates deep into the fibers, removing an average of 98% of common household allergens from carpets and upholstery and 89% of the airborne bacteria in your home when a sanitizer is added.*

Our green-certified solution, The Natural®, contains no dirt attracting soaps or detergents so it’s safe and non-toxic for your family & pets. And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of days, making it the safer and more convenient carpet cleaning choice. All of this means Chem-Dry cleans for your health like no one else.

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Green Carpet cleaning in Chapel Hill & Durham NC Green Carpet cleaning in Chapel Hill & Durham NC Green Carpet cleaning in Chapel Hill & Durham NC

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FREQUENTLY ASKED QUESTIONS

We provide our industry-leading carpet and upholstery cleaning services in Durham, Chapel Hill, Mebane, Research Triangle Park, Pittsboro and the surrounding area.

No, we're not a steam cleaner. Chem-Dry of Chapel Hill-Durham uses carbonation to lift and extract dirt and grime from your carpet and upholstery. This allows for a deeper cleaning without using gallons of water that typical steam cleaners use.

All of the ingredients in Chem-Dry's primary cleaner, The Natural, are on the F.D.A.'s G.R.A.S. (Generally Recognized as Safe) list and are safe for your carpets, your home and your family. The Natural does not contain any soaps or harsh chemicals. So you can rest assured that we're making your home healthier, not just cleaner.

Chem-Dry of Chapel Hill - Durham uses a hospital-grade sanitizer. Our Hospital-Grade Sanitizers are effective at eliminating 99.9% of bacteria from hard non-porous surfaces like tile, stone, wood, laminates and vinyl. Our Hospital-Grade Sanitizers have also been approved by the EPA for use against the Novel Coronavirus SARS-CoV-2, the cause of COVID-19.* So when you choose us to clean your carpet and upholstery, you can rest assured that you are getting professional-grade solutions for a healthier home.

Pet odors can linger on for months if not treated properly. As urine dries in the carpet and padding it crystalizes. The millions of concentrated urine crystals that are left become even more pungent. Many companies just mask this odor with perfumes which will eventually wear off. Chem-Dry uses a patented system, P.U.R.T.® (Pet Urine Removal Treatment) to explode the urine crystals and break down the enzymes. This process gets rid of the pet urine odor forever!

Chem-Dry’s cleaning process is better and healthier than other methods for your carpet and upholstery cleaning. Chem-Dry’s unique hot carbonating extraction carpet cleaning method uses the power of carbonation to extract more dirt and grime from your carpets, giving them a deeper and longer lasting clean. Our carbonated cleaning solution only requires us to use a fraction of the moisture other methods such as steam cleaning require. This allows your carpets to dry faster, typically in 1-2 hours.

Industry experts suggest that homeowners clean their carpets every 3-6 months especially homes with kids, pets or if someone in your home has asthmas or allergies. Regular cleaning will not only improve your home’s appearance, but it will eliminate germs and allergens, improve your home’s indoor air quality and extend the life of your carpet and upholstery.

We use our proprietary Hot Carbonating Extraction process, featuring our core cleaner The Natural. The carbonated cleaning bubbles release dirt, soil, airborne allergens and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution, dirt, soil and airborne contaminants from your furniture. Leaving you with a cleaner couch than other alternatives could provide.